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DQ v Pizza Hut: a lesson in customer service

I honestly set out to write this post as a journal entry, but it led to this. Also, this post was supposed to have been writing at the beginning of this month, but eh, I had other better things to do. 

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Customer service in Trinidad has long been the talk of the town from city to country. Why? Because it’s hard to come by. I must say that the best service I’ve received is in San Fernando. The people there are nice, outgoing, friendly, and always willing to help no matter which store I may venture into.

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The best service I’ve ever received from a restaurant is Rizzoni’s. The people there were pleasant and courteous. Customer service over the phone? I don’t always count on it, but my bank is great at this, so kudos to you, bank! 

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Last month, we (as in my sisters, Tammy and I) visited Dairy Queen for my birthday after work. It was just a small intimate thing and I wanted a cold treat for it’s been a while since I’ve had ice cream. DQ had a special, I think it was 4 items for $40 or something like that, but it didn’t come across that way. We thought the advertised special was saying 4 sandwiches for $40 so we enquired of the cashier and she took time to explain the special thoroughly. 

We gave our orders and then sat down to wait. I was pleasantly surprised when a few minutes later, someone bought the sweets to our table. I had the strawberry cheesecake blizzard, but it was not what I expected it to be and I had to exchange with my sister who had the turtle peacan which was soooo delicious. I was actually surprised at how small the hamburger was and not to mention soggy. Although the food was not something to scream about and I don’t think I’ll return, I was pleased with the excellent customer service. They get a full five for going all out for the customer. 

Now on to Pizza Hut!

Whenever I’m in the mood for a delicious slice of pizza, my go-to options are Mario’s or Pizza Boys. Although I didn’t want to go, my sister wanted to treat me for my birthday at Pizza Hut and this time, it was 5 of us. Our waitor was slothful from the get-go and unwilling to explain something off the menu for my friend. When our orders came, he unceremoniously rest the food and the condiments at the edge of the table. If he could’ve dumped it, I am certain that he would’ve done so. The Maître D was also unpleasant and there was an instance where she was walking the floor, someone stopped her to ask a question, and she said, “Tell the person serving your table,” after listening to the question. 

The food and the company was good, but the service was dirt poor. Maybe it was an off night for the lad and management, but their attitude was offputting.

***Photos via my sisters and Tammykins 💙

Challenges/Tags/Fun Stuff

Share Your World – October 23rd 2017

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Cee’s Share Your World Challenge continues this week so let’s do this!

Was school easy or difficult for you? How so?

School. I disliked school although it was fairly easy for me. I was totally happy when I completed schooling and never once looked back on the good or bad. 

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List some of your favorite types of animals.

Cats, giraffes, zebras, pandas, squirrels, elephants, dolphins, but overall, dogs. 

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What is your favorite large city you have been to? What is the one thing you remember most?

San Fernando! Well, that’s because I haven’t been to cities such as Paris and Los Angeles as yet. I love everything about San Fernando! There is no one thing to remember the most, but if I must choose, I’ll go with the last train to Sando. It sits right in the Harris Promenade and its part of our cultural heritage. I don’t have a photo of it, but here’s a video providing some sweet history! 

 

What inspired you or what did you appreciate this past week?  Feel free to use a quote, a photo, a story, or even a combination. 

Was I even inspired last week? Hmm… I don’t think I was, but I appreciate each and every day that I get to breathe fresh air into my lungs.

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***GIFs and pictures via Google Search

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Espresso Shots ☕

Journal entry #2: traveling!

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19th-21st, December 2o16

I have two weeks away from work and I’ve been doing some traveling locally with my sister who is my partner in crime, hence the reason why I was unable to update the blog. I don’t have the time to schedule any posts at the moment, but I’ll try to get back into the swing of things soon.

Monday 19th: San Fernando

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Last Train to San Fernando (via Wikipedia)

I love this city and I have been thinking of moving here in the near future. Sando, as it’s fondly called, must be tired of seeing me, though! Whenever I’m there, I feel like I’m home. Sando is also our most populous city. ❤

Tuesday 20th: Gasparillo & San Fernando

Gasparillo is beautiful and the people there are open, warm, and naturally curious to strangers. I can’t blame them. We actually came to support a friend who has recently opened his very own eatery and I’m very proud of him. If you happen to be in Gasparillo at any time and you’re in the mood for some good cooking, drop in at the Black Rosé Café

From Gasparillo, we traveled to Sando to get transport to Port-of-Spain. *sighs* Always a pleasure, Sando. Always a pleasure. I took this beautiful photo while we were waiting for transport to carry us home. I dubbed it ‘Sunset in the City’.

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#GodisanArtist #NoFilter

Wednesday 21st: Valencia, Sangre Grande & Arima

Sangre Grande is one heck of a long ride from Port-of-Spain! It took almost two hours to reach our destination. The driver passed through Valencia and I fell in love with the greenery. It reminds me of Chaguaramas. I’ve made a mental note to visit the Valencia Resort Center soon. When we finally got to Grande, we had to wait for a friend to pick us up. She gave us a little tour and an insight into the past history. 

By the way, Grande is the largest town in northeastern Trinidad. 

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#wildflower I took this at my friend’s place! 🙂

After all the excitement died down, it was time for us to be on our way home. Our friend dropped us off into town in hopes of us getting a maxi back to POS. However, we got to the maxi stand only to be told that no maxis were working. It was already dark and after six and we didn’t want to spend much longer in a strange area given that it was our first time there. Most important thing, we always go with God!

We were told to go to the taxi stand. We had no idea where it was, so we asked someone for directions only to be told to go further up the street from which we came. We asked a police officer, who pointed us even higher up the street and wished us good luck. When we reached the junction (yes, higher up the street), we asked a man for directions. He told us to go back down the very same street from which we came and we’ll see “some birds on a wire. You can’t miss them.” 

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Who gives that kind of direction? I ended up calling my friend (something I should’ve done in the first place, but I had to put my trust in the people) and she directed us to the stand. When we got there, I humored the man by looking for birds on a wire. There weren’t any. None of the taxis were heading into POS, so we had to take transport to Arima. I’ve been to Arima once and I like the people and the vibes. It was easy from there to get POS transport all thanks to my sister who knows Arima like the back of her palm.

So, it’s been a wild week. I now look to recuperate before updating La Petit Muse. Next stop might just be Mayaro or Palo Seco.

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